Shipping Policy
We value our customers time & money and hence strive to ensure that they receive their purchased product in the finest of conditions, on or before the committed date. In order to do so, we have partnered with leading logistics/courier companies such as Shiprocket, Delhivery, Blue Dart, Etc.
Delivery Timeline:
- While the delivery timeline depends upon the delivery address of the customer, a good range to keep in mind would be5 - 7 days. For Metros & Tier 1 cities, it might take anywhere between 5 - 7 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 7 - 10 working days.
Shipping Charges:
- Pan India: We charge a flat Rs.50 for providing the fastest and secured delivery of the product.
The whole order amount will be refunded if the order is canceled (within 48 hours of placing the order), lost or un-delivered to your preferred location.
- If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care at (+91 8422890558) or mail us at business@javer.online mentioning your order number and we shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Order Delay / Cancellations due to delay
You may cancel an order within 24 hours after placing it. No cancellations are permitted beyond 24 hours barring extenuating circumstances. Any accepted cancellation beyond 24 hours will be exclusively at the discretion of Javer. You can email us at business@javer.online for any cancellation requests. Cancellation requests are not accepted through phone or online chat services.