FAQ

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Does Javer Offer Cash On Delivery (COD)? 

COD is available for most of the locations/Pin codes in India only. COD limit is up to 20,000 INR.

If any missing product / Wrong products delivered? 

In case of a wrong product delivered, write to us at business@javer.online  along with the product images and the order number id, and we’ll get back to you within 48 hours. 

Any complaint that is reported after 10 days of delivery will not be accepted.

How do I contact the Customer Service Team?

You can call/whatsapp us at + 91 8422890558, email us at business@javer.online, or chat/DM us on our Instagram and Facebook page

What is the return and exchange policy for sale items?

Any items purchased during the sale are not eligible for returns, refunds, or exchanges. Unless you received them in a poor/broken/damaged condition, we will send you a replacement of the same product. In the event of non availability of the product, we will issue you a credit note/refund.

How can I get my order delivered faster?

Unfortunately, currently we do not have any service available to expedite the delivery of orders.

Who will deliver my order?

Within India, we ship through registered courier companies like Shiprocket, Delhivery, Blue Dart etc. Our delivery partners will attempt to deliver the package thrice before they return it to us.

Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and email us at business@javer.online.

What if I want to exchange or return my order?

Exchange and returns are available for products within 72 hours of delivery. Items must be in original condition with all tags intact.

What is the size of the top fabric ?

The top , bottom and dupatta fabrics are all 2.5 mtrs wide. 

Will I Receive a Quality Product by Javer Fashion?

As an established recognized  brand, we adhere to strict quality and design benchmarks. Every JAVER  product goes through a tedious Quality Control process to ensure that you receive the best.

I had added a product, it's not showing anymore ?

Unfortunately, the items which you have added to your basket have been sold out.